London
14 Finsbury Circus
EC2M 7EB, United Kingdom
Head office
About us
A bank that shows its working
One idea, held to for twelve years: a customer should be able to prove what happened to their money without asking anyone's permission.
2014
The year the ledger was written, and the reason the receipts still match it.
2
Languages the interface ships in. English and Korean, written by hand.
0
Branches. Every question is answered by message, phone or the chat.
Making money legible for everyone
Most banking interfaces are designed to be reassuring rather than readable. Balances appear without a time attached. A transfer fails and the screen says "something went wrong". You are asked to trust a number you cannot check.
We took the opposite approach. Every balance carries the moment it was read. Every transfer carries a reference that survives in a printable statement. A payment that fails says nothing left the account, and says why. That is most of the product — the rest is normal banking done carefully.
- 2014
- Registered in the United Kingdom
- 1
- Account type, so nothing is hidden in a tier
- ₩0
- Monthly fee, transfer fee and overdraft
- 24h
- Reply window on every written question
What we hold to
Four rules that decide what gets built and what gets cut.
Readable over reassuring
A balance shows the time it was read. A receipt shows the reference. Nothing asks to be taken on faith.
One account, stated once
There are no tiers to compare, so there is no upgrade to be sold. What you see on day one is what you keep.
Failures are named
A refused transfer says nothing left the account, why, and what to quote. It never says “something went wrong”.
No data sold, ever
Transaction data is used to run the account and for nothing else. There is no advertising product to feed.
A word from the founder
I spent eleven years inside banks watching people ask a reasonable question — "where did this money go?" — and get an unreasonable answer. A call centre, a hold, a promise to look into it.
VerityTrusts started as a filing cabinet. If every movement wrote itself into a ledger with a time and a reference, the question answers itself. That is the whole design. Everything since has been making that ledger pleasant to read.
We are small by choice. A small ledger can be read in full, and a team that small cannot hide behind a queue.
Chang Won Choi
Founder & Chief Executive
What people noticed
Comments from people who used the demo for a week.
-
"The review screen is the part that changed my mind. Seeing the account number and the amount on the same line before sending is not something my old bank did."
Kim Min-jun Retail trader · Seoul -
"I reconcile about thirty payments a day. Being able to search a reference and print the same page I saw on the day is the whole job done."
Park Seo-yeon Small business owner · Busan -
"When a transfer failed it told me nothing had left the account, why, and gave me a reference. That sentence is worth more than any feature list."
Lukas Weber Freelance developer · Berlin -
"The sign-in list is the feature I did not know I wanted. I can see every device, and end them all from one screen."
Tanaka Yuki Product designer · Tokyo -
"Opening the account took two minutes and I could send money the same afternoon. No branch, no paperwork."
Amelia Clarke Café owner · London -
"I send money to suppliers in three countries. The receipt format is the same every time, which makes my records simpler."
Sofia Rossi Accountant · Milan
Where we answer from
Three desks, one ledger. Messages are routed by language, not by time zone.
Seoul
Teheran-ro 152
Gangnam-gu, Seoul
Korean desk
Singapore
8 Marina View
Asia Square, Singapore
Overnight desk
What we do about security
Named controls, so you can ask about any of them by name.
- Sign-in history
- Every device, browser and city that has signed in, with the time it was last seen.
- Sign out everywhere
- One action ends every session on every device, including the current one.
- Review before sending
- Name, account number, amount and fee appear together before anything moves.
- A failure moves nothing
- A transfer that cannot complete rolls back completely and keeps a reference.
- PIN kept hashed
- The transfer PIN is stored as a hash. Nobody at VerityTrusts can read it back.
- Lockout after three tries
- Three wrong PIN attempts lock transfers for fifteen minutes, automatically.
The console
See it before you decide.
One balance, the four most recent movements, and every card you can pay. Nothing on that screen is a mock-up — it is the same page you get after opening an account.
veritytrusts.com/dashboard
